I made my best earnings in Medium so far with a story nobody liked or commented
3 min readJul 8, 2021
I have worked in user-centric design for over 20 years. Some of the lessons I taught in my courses was that users usually don’t know too much of anything (still some might), they often set much too excessive and contradictory requirements and that they don’t know the product or service that has not been designed yet… SURPRISE !